Terms of Sales

Update of the T & Cs: 05/01/2021, version 1.00

These general conditions of sale apply to all sales made on the “PERUZEN.fr” website belonging to TOLENTINO Trading Sarl.

1. PREAMBLE

The website www.peruzen.fr is a service of:

Site Owner: TOLENTINO TRADING SARL
Capital of 2,000 €
RCS Paris B 532 313 251
Intracom VAT: FR 535 323 132 51

Headquarters: 141, rue de Charenton - 75012 Paris, France
Switchboard: +33 9 80 55 16 25
Website: www.peruzen.fr (hereinafter "the Site")
E-Mail: info@peruzen.fr

Manager: Mr. César TOLENTINO

The Peruzen.fr site sells the following products: Superfoods - natural organic extracts.

Access to the electronic commerce area of the Peruzen.fr site implies, without reservation, the acceptance of the following provisions:

The Peruzen.fr site (hereinafter "the Site") is an electronic commerce space which offers a remote ordering service for organic superfoods - natural extracts, then preparation of products delivered by participating Peruzen points of sale (hereinafter -after "the Service"), or collected from the store by the Customer under the conditions defined below.

Our products are intended exclusively for sale to end consumers, natural or legal persons, to the exclusion of all resellers or intermediaries acting on behalf of resellers. Therefore, the customer asserts that he is acting as an end consumer and that he does not intend to resell our products for commercial purposes; he certifies that he has the legal capacity to contract the commitments provided for herein.

The Customer declares to have the capacity to conclude this contract, that is to say to have the legal majority and not to be under guardianship or guardianship if he is a natural person.

The photographs and graphics presented on the Site are not contractual and cannot engage the responsibility of Tolentino Trading Sarl.

The Customer is required to refer to the description of each Product in order to know its properties and essential features.

Tolentino Trading Sarl reserves the right to modify its conditions of sale at any time. In this case, the applicable conditions will be those in force on the date of placing the order by the Customer. Unless proven otherwise, the data recorded in the computer system of Tolentino Trading Sarl constitutes proof of all the transactions concluded with the Client. The general conditions of sale are concluded for the duration necessary for the supply of the products.

In accordance with the Data Protection Act of January 6, 1978, the Customer has at any time, a right of access, rectification and opposition to all of his personal data by writing, by mail and by justifying his identity, at the above-mentioned address.

2. Orders

The Customer can place an order on the Peruzen.fr Site

The Customer who wishes to place an order on the Peruzen.fr Site must order according to the following methods:

Create a "Customer account" in which he will indicate all the requested contact details,
Create an online "Basket" by selecting all the chosen products,
Accept these general conditions of sale,
Validate your order after checking it,
Make the payment under the conditions provided.

Any order implies acceptance, without restriction or reservation, of these general conditions of sale. Any order implies acceptance of the prices and description of the products available for sale.

The contractual information is presented in French and is the subject of a confirmation, at the latest, at the time of the validation of the order by the Customer.

From the moment the Customer has validated his order, he is deemed to have accepted knowingly and without reserve these general conditions of sale, the prices, volumes and quantities of products offered for sale and ordered. The sale will be considered final only after the sending to the Customer of the confirmation of the acceptance of the order by Peruzen.fr by e-mail and after receipt by Tolentino Trading Sarl of the full payment. It is the Customer's responsibility to verify the accuracy of the order and to report any errors immediately. Any order placed on the Site constitutes the formation of a contract concluded at a distance between the Client and Tolentino Trading Sarl.

Peruzen product offers are valid while stocks last.
When an ordered product is unavailable and / or out of stock, the Customer is informed, and is also informed of the availability period of the exhausted product by email or, in the case of an order of several products, on the invoice for the products shipped. Peruzen will in no case be held liable for the unavailability of a product.

In the event of unavailability and / or out of stock of a product (s), the Customer may request, at the option, the reimbursement of the product unavailable or out of stock, or a Credit note for the amount of the price. of the product unavailable or out of stock to be used for a subsequent order. Only the definitive rupture of a product from Peruzen's suppliers results in its deletion from our sales offer. Peruzen will then remove this product from the Site as soon as possible.

Peruzen reserves the right to cancel or refuse any order from a Customer with whom there is a dispute relating to the payment of a previous order.

Unless proven otherwise, the data recorded by Peruzen constitutes proof of all transactions made by Tolentino Trading Sarl and its clients.

The contracts concluded between the Client and Tolentino Trading Sarl via the Site are archived for a period of ten years. The Customer will be able to access the archived contracts by making a request by email to the following address: info@peruzen.fr

Or by post to the following address:

Peruzen

141, rue de Charenton

75012 Paris

France

3. Offers and prices

Peruzen reserves the right to modify its prices at any time but undertakes to apply the prices in force indicated at the time of the order, subject to availability on that date. The offers and products are provided at the current prices appearing on the Site, when the order is registered by Peruzen.

The prices of the products are indicated in Euros (€), all taxes included, and do not take into account the delivery costs, invoiced in addition, and indicated before the validation of the order, packaging and processing of the order.

Promotional offers are valid for the period of validity they mention and as long as they are displayed on the Site, as well as within the limits of available stocks. Orders can only be accepted if the prices mentioned are in accordance with those of the current offer.

The price is payable in cash, in full and in a single payment on the day the order is placed by the Customer, by secure payment. At no time can the sums paid be considered as a deposit or down payment. No cash on delivery will be accepted, for any reason whatsoever. If one or more taxes or contributions, in particular environmental, were to be created or modified, up or down, this change could be reflected in the selling price of the products.

All orders are invoiced in Euros (€) and payable in Euros (€).

Tolentino Trading Sarl reserves the right, in the event of non-compliance with the terms of payment, to suspend or cancel the delivery of orders in progress made by the Customer.

4. Delivery

Delivery consists of the transfer to the Customer of physical possession or control of the product.

4-1. Costs of making the Products available

For each order, a flat-rate contribution to the costs of provision is requested which includes the shipping costs, packaging and processing of the order. The flat-rate contribution is indexed to the delivery method chosen by the Customer when placing the order and invoiced by zone:

Delivery by Colissimo

In addition to this, you need to know more about it.

The participation in the shipping costs is inclusive of VAT.

In order to reduce transport costs, all products of small or medium size are sent by the Colissimo Monitoring service of La Poste, which undertakes to deliver within forty-eight (48) hours throughout France and offers the possibility the Customer to collect the products ordered at the post office near the delivery address in the event of absence from the initial place of delivery when the postman is presented. If the Customer is absent on the day of delivery, the postman leaves him a calling card in his letterbox, which will allow him to collect his package at the post office during opening hours, within fifteen days. The Customer is able to track his order using the Colissimo number sent to him by E-Mail on the day his order is dispatched.

For reasons of availability, an order can be delivered in several times to the Customer. The customer only pays for one delivery.

4-2. Product delivery times

Peruzen undertakes to do everything possible to deliver the products ordered by the Customer as soon as possible. However, if the products ordered have not been delivered within thirty (30) days after placing the order, the Customer must inform Peruzen as soon as possible, by telephone or by E-Mail. Peruzen will contact the carrier so that the latter can carry out an investigation, which may last up to twenty-one (21) days. If the products are found, they will be returned to the Customer's home. If the products are not found at the end of the investigation, the products will be deemed lost and the Site will then be able to return replacement products to the Customer, at no additional cost to the Customer. If the products ordered were no longer available, Tolentino Trading Sarl will reimburse the amount of the products deemed lost. If the products are still available, but have changed their selling price on the Site, Tolentino Trading Sarl will apply the new selling prices, either by reimbursing the difference by bank check, or by requesting a complementary bank check from the Customer for the amount of the 'price gap.

In any event, if the products have not been delivered within ten (10) days after the indicative delivery date, for any reason other than force majeure or the fact of the Customer, the sale may be canceled. at the written request of the Customer under the conditions provided for in Articles L. 216-2 to L. 216-4 of the Consumer Code. The sums paid by the Customer will then be returned to him at the latest within fourteen days following the date of termination of the contract, to the exclusion of any compensation or withholding.

4-3. Delivery address

The products are delivered to the address indicated by the Customer when placing the order. The Customer must ensure its accuracy. Any package returned to Peruzen because of an incorrect or incomplete delivery address will be reshipped at the Customer's expense and Peruzen cannot be held responsible for the impossibility in which it may be able to deliver the order. If the Customer wishes to be delivered to two separate delivery addresses, he must place two separate orders, with the related delivery costs.

4-4. Receipt of order

Upon receipt of the order, the Customer is required to check the condition of the products delivered. In the event of apparent defects, the Customer benefits from the right of return under the conditions provided for by these general conditions.

In the event of delivery to the Customer of a non-conforming or defective product, the purchaser may return said product within fourteen (14) days after receipt of delivery to Peruzen by following the procedure provided below and accessible on the Site. .

The Customer must notify their intention to return a product to Peruzen customer service:

By email to the following address: info@peruzen.fr
By phone on 09 80 55 16 25, Monday to Saturday from 10 a.m. to 7 p.m.

In order to benefit from the reimbursement, the Customer will proceed with the return, in the original packaging of the product, to the following address:

Tolentino Trading Sarl

141, rue de Charenton

75012 Paris France

We undertake to reimburse the Customer for the return costs when they are incurred by the Customer, on presentation of proof of payment. The reimbursement includes the standard delivery costs, as offered when ordering by the Site. Additional delivery costs are not reimbursed by Peruzen when the Customer has expressly chosen a more expensive delivery method than the standard delivery method offered by the Site.

The refund will be made using the same means of payment as that used by the Customer for the order, unless agreed between the Customer and Peruzen for the use of another means of payment.

Once the verification of the returned product (s) has been carried out, Tolentino Trading Sarl undertakes to reimburse the Client as soon as possible, to the Client's bank account or payment account used for the payment of the or some products).

Damaged parcel

If the Customer notices at the time of delivery of his parcel to be delivered against signature that it is damaged, he can choose to refuse the parcel which will then be returned directly to Peruzen or receive the parcel while reporting the deterioration of its packaging. .

If the Customer finds that the packaging of his parcel to be returned to the letterbox is damaged, he may, provided that the parcel has not been opened, refuse the parcel by returning it to the post office, no later than business day following its distribution.

The Customer can consult the conditions for returning damaged packages directly on the La Poste site.

Returns under the reason "NPAI"

Returns under the reason "NPAI" correspond to packages returned by the service provider responsible for delivery under the mention: "Does not live at the Address Indicated". After receipt and acceptance of the returned package by Peruzen services, a credit note for the total amount of the order, postage deducted, will be credited to the Customer's customer account within forty-eight (48) hours of receipt of the package by Peruzen. . The Customer can then place his order again, ensuring the accuracy of the delivery address provided.

Returns under the reason "unclaimed"

Returns under the “unclaimed” reason correspond to packages which have not been claimed by Customers at the Post office or at the merchant chosen by the customer when ordering within fifteen (15) days from the notice of passage. After receipt and acceptance of the returned package by Tolentino Trading Sarl, reimbursement by check of the order, postage deducted, will be sent to the customer's address within forty-eight (48) hours of receipt of the package by Tolentino Trading Sarl. The Customer can then place his order again.

4-5. Orders delivered outside the European Union

Orders shipped to countries outside the European Union, including Switzerland and Norway, are tax free. Taxes are to be paid by the Customer upon receipt of the package, according to the laws in force in the country of destination. It is the Customer's responsibility to find out from the local authorities about customs duties, local taxes and other import duties that may be claimed from him, these rights not being the responsibility of Tolentino Trading Sarl.

The products marketed by Peruzen comply with French regulations. It is therefore up to the Customer to obtain information from the local authority in his country of any restrictions on the importation and use of the products ordered.

Tolentino Trading Sarl cannot be held responsible for the purchase of a product considered to be non-compliant in a given country, while this product complies with French regulations.

5. Right of withdrawal

Pursuant to the provisions of Article L. 221-18 of the Consumer Code, the Customer has a period of fourteen (14) days from receipt of the order to exercise his right of withdrawal from Tolentino Trading. Sarl, without having to justify reasons or to pay a penalty, at the end of reimbursement, provided that the products are returned in their original packaging, complete and in perfect condition, allowing a new marketing. Damaged, soiled or incomplete products will not be taken back. The products must be returned within fourteen (14) days of notification of the Customer's decision to withdraw. This period begins to run at the beginning of the first hour of the first day and ends at the expiration of the last hour of the last day of the period. If this period expires on a Saturday, a Sunday or a public holiday, it is extended until the next working day.

The product, in its original packaging, must be sent to the following address:

Tolentino Trading Sarl

141 rue de Charenton

75012 Paris

France

The Customer must imperatively accompany his package with the withdrawal form (Cf. Art.16) or any other unambiguous declaration expressing his desire to withdraw.

It is advisable to return the parcel by tracked mail, in the event that it is lost during the mailing, the responsibility of Tolentino Trading Sarl cannot be engaged in this respect.

6. Refund

In the event of non-receipt of the order within the aforementioned delivery times, for any reason other than force majeure or the Customer's fault, the sale may be canceled at the Customer's written request, under the conditions provided for in Articles L. 216 -2 of the Consumer Code. The sums paid by the Customer will then be returned to him at the latest within fourteen (14) days following the date of termination of the contract by the Customer, to the exclusion of any compensation or withholding.

In the event that the ordered product is unavailable, the Customer who has opted for reimbursement will be reimbursed for the sums paid no later than thirty (30) days after their payment.

In the event of exercise of the right of withdrawal within the period referred to in article 5, only the price of the product (s) purchased and the delivery costs are reimbursed, the return costs remain the responsibility of the Customer. The Customer will be reimbursed within fourteen (14) days of receipt of the products by Tolentino Trading Sarl.

Reimbursement will be made by check, sent to the customer's address.

Tolentino Trading Sarl reserves the right to cancel and refund all orders made by a professional.

7. Payment terms

It is an order with obligation of payment, which means that the placing of the order implies a payment of the Customer.

To pay for his order, the Customer has his choice of all the payment methods made available to him by Tolentino Trading Sarl and listed on the Peruzen.fr Site, namely:

By credit card ;
By bank check;
By Paypal.

The Client guarantees Tolentino Trading Sarl that he has the necessary authorizations to use the method of payment chosen by him, during the validation of the order form. Tolentino Trading Sarl reserves the right to suspend any order management and any delivery in the event of refusal of authorization of payment by bank card from officially accredited bodies or in the event of non-payment. Tolentino Trading Sarl reserves the right in particular to refuse to make a delivery or to honor an order from a Customer who has not fully or partially paid a previous order or with whom a payment dispute is in progress. administration.

Tolentino Trading Sarl does not keep personal or financial information in its database when processing the Client's payment.

Payment by credit card

Payment by credit card is made directly online through a secure transaction, with the Be2bill system. Payment data is exchanged in encrypted mode using the 128-bit SSL (Secure Socket Layer) protocol.

When the Customer orders on the Peruzen.fr Site, the credit card is debited immediately according to the following methods:

the Customer indicates in the zone provided, the number of his bank card, without space between the figures, its date of validity, as well as the last three digits of the pictogram on the back of the card.

The debit of the credit card is generally made at the time of shipment of the order.

Tolentino Trading Sarl also allows its Customers to print their order and send it by fax, not forgetting to include the information relating to their credit card, or by mail.

Payment by bank check

The Customer has the possibility of paying for his order by check, according to the following methods:

The Customer prints his order and the address by post to Tolentino Trading Sarl, accompanied by a check for the amount of the order.

The check must be made payable to Tolentino Trading Sarl, in euros, and must be clearable by a French bank.

The check should be sent to the following address:

Tolentino Trading Sarl

141 rue de Charenton

75012 Paris

France

Please note: by choosing to pay by check, the order will not be processed until it has been cashed and the deadlines referred to in article 4-2 will only begin from that moment.

Payment via PayPal

The Customer has the possibility of paying for his order via the PayPal service, in compliance with the conditions of use of this service which the Customer can consult on Paypal.com

Before validating the method of payment and continuing with the order, the Customer is invited to carefully check all the information entered by him in the areas provided for this purpose.

An irregular declaration or an anomaly may also be the subject of specific processing. Tolentino Trading Sarl has set up an order verification procedure intended to ensure that no one is using another person's bank details without their knowledge. As part of this verification, the Client may be asked to send by fax to Tolentino Trading Sarl a copy of an identity document as well as proof of address. The order will then be validated only after receipt and verification by Tolentino Trading Sarl of the documents sent.

When the Customer orders by mail, fax or telephone, the debit of the bank card or the cashing of the check will be made on the day of dispatch.

8. Transfer of ownership - Transfer of risk

The transfer of ownership of the products of Tolentino Trading Sarl, to the benefit of the Client, will only be carried out after full payment of the price by the Client, regardless of the date of delivery of said products.

Whatever the date of the transfer of ownership of the products, the transfer of the risks of loss and deterioration relating thereto will only be carried out when the Customer takes physical possession of the products. The products therefore travel at the risk and peril of Tolentino Trading Sarl.

9. Liability

The products sold on the Site comply with the regulations in force in France.

The products supplied by Tolentino Trading Sarl benefit as of right and without additional payment, regardless of the right of withdrawal:

The legal guarantee of conformity provided for in Articles L. 217-4 et seq. Of the Consumer Code, for products that are apparently defective, damaged or damaged or do not correspond to the order;

The legal guarantee against hidden defects provided for in articles 1641 and following of the Civil Code, resulting from a material, design or manufacturing defect affecting the delivered products and rendering them unfit for use.

Article L. 217-4 of the Consumer Code:

“The seller delivers goods that comply with the contract and is liable for any lack of conformity existing at the time of delivery.

It also responds to any lack of conformity resulting from the packaging, assembly instructions or installation when this has been charged to it by the contract or has been carried out under its responsibility. "

Article L. 217-5 of the Consumer Code:

"The good is in accordance with the contract:

If it is suitable for the use usually expected of a similar good and, where applicable:

if it corresponds to the description given by the seller and has the qualities that the latter presented to the buyer in the form of a sample or model;
if it has the qualities that a buyer can legitimately expect given the public statements made by the seller, the producer or his representative, in particular in advertising or labeling;

or if it has the characteristics defined by mutual agreement by the parties or is suitable for any special use sought by the buyer, brought to the attention of the seller and which the latter has accepted. "

Article L. 217-12 of the Consumer Code:

“The action resulting from the lack of conformity lapses two years after delivery of the goods. "

Article 1641 of the Civil Code:

"The seller is bound by the guarantee for hidden defects in the item sold which make it unfit for the use for which it is intended, or which reduce this use so much that the buyer has not acquired it, or would have given a lower price, if he had known them. "

Article 1648 of the Civil Code:

“The action resulting from crippling defects must be brought by the purchaser within two years from the discovery of the defect. "

In order to assert his rights, the Client must inform Tolentino Trading Sarl, in writing, of the non-conformity of the products within a maximum period of two (2) years from the delivery of the products or the existence of hidden defects in a maximum period of two (2) years from their discovery.

The Customer can choose between repairing or replacing the goods, subject to the cost conditions provided for in Article L. 217-9 of the Consumer Code.

Shipping costs will be reimbursed on the basis of the invoiced price and return costs will be reimbursed on presentation of supporting documents.

Refunds for products deemed non-compliant or defective will be made as soon as possible and no later than thirty (30) days following the finding by Tolentino Trading Sarl of the lack of conformity or the hidden defect. Reimbursement will be made by credit to the Customer's bank account or by check sent to the Customer.

Tolentino Trading Sarl cannot be held responsible in the following cases:

Non-compliance with the legislation of the country in which the products are delivered, which it is up to the Customer to verify;
In the event of misuse, use for professional purposes, negligence or lack of maintenance on the part of the Customer, such as in the event of normal wear and tear of the product, accident or force majeure.

Tolentino Trading Sarl's guarantee is, in any case, limited to the replacement or reimbursement of non-conforming products or those affected by a defect.

10. Intellectual property

All brands, photographs, texts, comments, illustrations, images, animated or not, video sequences, sounds, as well as all computer applications that could be used on the Site and more generally all the elements reproduced or used on the site are protected by the laws in force with regard to intellectual property.

They are the full and entire property of Tolentino Trading Sarl. Any reproduction, representation, use or adaptation, in any form whatsoever, of all or part of these elements, including computer applications, without the prior written consent of Tolentino Trading Sarl, is strictly prohibited. The fact that Tolentino Trading Sarl does not initiate proceedings upon becoming aware of these unauthorized uses does not constitute acceptance of said uses and waiver of prosecution. Any simple or hypertext link is strictly prohibited without the express written consent of Tolentino Trading Sarl.

11. Personal data

In accordance with the law n ° 78-17 of January 6, 1978 relating to data processing, files and freedoms, it is recalled that the personal data which are requested from the Customer are necessary for the processing of his order and the establishment of invoices, in particular. These data may be communicated to any partners of Tolentino Trading Sarl responsible for the execution, processing, management and payment of orders.

Tolentino Trading Sarl undertakes not to disclose to third parties the information communicated by Customers and visitors to the Site. These are confidential. They will only be used by the internal departments of Tolentino Trading Sarl for the processing of the order and to strengthen and personalize communication, in particular through information letters and E-Mail as well as in the context of the personalization of the Site according to the observed preferences of users.

The processing of information communicated through the Site has been declared to the CNIL.

The Customer has a right of permanent access, modification, rectification and opposition with regard to information concerning him. This right can be exercised under the conditions and according to the methods defined on the Site.

The Customer is informed that during his visits to the Site, a cookie may be automatically installed on his browser software. The cookie is a block of data which does not allow the Customer to be identified as a user but which allows information relating to his navigation on the Site to be recorded. To place an order on the Site, the Customer must accept cookies. The Customer can disable cookies, in which case he will be able to access the Site but will not be able to place an order on the Site. The procedures for disabling cookies, depending on the browser software used by the Customer, are available on the CNIL website http://www.cnil.fr .

12. Applicable law - Settlement of disputes

These general conditions of sale and the operations resulting from them are governed and subject to French law, to the exclusion of the Vienna Convention. In the event of a dispute or complaint, the buyer will first contact Tolentino Trading Sarl to obtain an amicable solution.

ALL DISPUTES TO WHICH THE PURCHASE AND SALE OPERATIONS CONCLUDED IN APPLICATION OF THESE GENERAL CONDITIONS OF SALE MAY GIVE RISE, CONCERNING THEIR VALIDITY, THEIR INTERPRETATION, THEIR PERFORMANCE, THEIR TERMINATION, THEIR CONSEQUENCES AND THEIR FOLLOW-UP AND WHICH HAVE NOT BEEN FOLLOWED. TO BE RESOLVED BETWEEN THE SELLER AND THE CUSTOMER WILL BE SUBJECT TO THE COMPETENT COURTS UNDER THE CONDITIONS OF COMMON LAW.

The Customer is informed that he can in any case resort to conventional mediation, in particular with the Commission for consumer mediation, in accordance with Article L. 612-1 of the Consumer Code, or with existing sectoral mediation bodies, the references of which are given below, or to any alternative dispute resolution method in the event of a dispute.

Contact details of the competent sectoral mediation bodies:

The e-commerce mediator of the Federation of e-commerce and distance selling (FEVAD):

FEVAD e-commerce mediator

60, rue la Boétie

75008 Paris

Phone: 01 42 56 38 86

www.mediateurfevad.fr

MEDICYS (Mediation and cyber-services center):

Medicys
73 Boulevard de Clichy

75009 Paris

www.medicys.fr/index.php/consommateurs/

13. Partial non-validation

If one or more stipulations of these general conditions are held to be invalid or declared as such in application of a law, a regulation or following a final decision of a competent court, the other stipulations will retain all their force. and their scope.

14. Force majeure

All circumstances beyond the control of the parties preventing the performance under normal conditions of their obligations are considered grounds for exemption from the obligations of the parties and result in their suspension.

The party invoking the circumstances referred to above must immediately notify the other party of their occurrence, as well as of their disappearance.

All irresistible facts or circumstances, external to the parties, unforeseeable, unavoidable, beyond the control of the parties and which cannot be prevented by the latter, despite all reasonably possible efforts, will be considered as force majeure. Expressly, are considered as force majeure or fortuitous events, in addition to those usually retained by the jurisprudence of French courts and tribunals: the blocking of means of transport or supplies, earthquakes, fires, storms, floods, lightning, the shutdown of telecommunication networks or difficulties specific to telecommunication networks external to Customers.

The parties will come together to examine the impact of the event and agree on the conditions under which the execution of the contract will be continued. If the force majeure event lasts longer than three (3) months, these general conditions may be terminated by the injured party.

15. Pre-contractual information - Customer acceptance

The Customer acknowledges having had communication, prior to placing his order, in a readable and understandable manner, of these General Conditions and all the information and information referred to in Articles L. 111-1 to L. 111-8 of the Code. consumption, and in particular:

the essential characteristics of the product, taking into account the communication medium used and the product concerned;
the price of the product and its ancillary costs;
in the absence of immediate execution of the contract, the date or the deadline at which Tolentino Trading Sarl undertakes to deliver the product;
information relating to the identity of Tolentino Trading Sarl, its postal, telephone and electronic contact details and its activities, insofar as it does not appear from the context;
information relating to legal guarantees and their implementation methods;
the functionalities of the digital content and, where applicable, its interoperability;
the possibility of resorting to conventional mediation in the event of a dispute;
information relating to the right of withdrawal.

The fact, for a natural or legal person, of ordering on the Site implies full and complete acceptance and acceptance of these general conditions of sale and obligation to pay for the products ordered, which is expressly recognized by the Customer, who waives, in particular, to take advantage of any contradictory document, which would be unenforceable against Tolentino Trading Sarl.

16. Annex 1: MODEL WITHDRAWAL FORM

(Please complete and return the form and your order number only if you wish to withdraw from the contract. We advise you to also specify your order number)

Attention PERUZEN - Customer service

141, rue de Charenton

75012-Paris

E-Mail: info@peruzen.fr

I hereby notify you of my withdrawal from the contract for the sale of the property

below :

Ordered on: [……………………………….]

Received on: [………………………… ...… ...]

Order number: […………………………………]

Name of Client (s): […………………………………………………… ...…]

Address of Client (s): [……………………………………………………… ...]

Signature of Client (s) (only if this form is notified on paper)

Date: [……………………………………]

In addition to this, you need to know more about it.